“We travel not to escape life, but for life not to escape us.” – Anonymous

Q and A

  1. What are the necessary things for travelling into Vietnam?
-        Passport: you must present the passport which is valid during the duration of the trip in Vietnam. In the case there are children who travel with you, please take a copy of birth certificate for check in before flying or using in some needed cases.
-        Visa: permission for you to travel in Vietnam. Please contact VIT TOUR for more detail about visa before your trip.
-        Urgent telephone number and address for using to contact in some urgent cases.
-        A copy of your valid insurance or foreign travel insurance if you have. Please contact VIT TOUR to get more information about travel insurance in Viet Nam supplied by Vietnamese insurance companies.
-        2 passport photos at least and the photo of your passport for using in the case the original be lost.
-        List of your personal belongings to check before you return home or declare them in the case they are lost.
-        Necessary medicine types especially the medicine for malaria and diarrhea.

  1. How to get to Vietnam?
-        By air: From many where in the world you can take a flight to Ho Chi Minh City and Ha Noi, Vietnam. Please contact any airlines in your home to take information about the flight you wish. And then you can get a domestic flight from Ho Chi Minh City or from Ha Noi to other provinces as Hue, Da Nang, Nha Trang, Da Lat etc. Please contact VIT TOUR for any domestic flights that you plan.
-        By road you can take:
o   A train from Beijing, China to Ha Noi through the border gate Dong Dang.
o   A car from Savannakhet and Sepon, Lao to Lao Bao border gate in the middle of Vietnam.
o   A car from Cambodia to Moc Bai border gate in Tay Ninh that far from Ho Chi Minh City about 70km.
-        By waterways you can take:
o   A cruise trip from Europe, America and of course from countries in Asia to make a landfall to Viet Nam in some ports as Sai Gon, Hon Gai, Hai Phong, Chan May, Da Nang , Nha Trang, Vung Tau etc
o   A speedboat from Phnom Penh, Cambodia to Chau Doc in Mekong Delta area.

  1. How to get around?
Transportation is convenient for you to get around. For a short trip in big cities you can take your trip by cars, taxi, bus, motorbikes, bicycles and “xe om” (motorbike taxi). For a long journey, you can get the car and flights or trains that combined the means mentioned above. Please contact VIT TOUR to help you to make your trip more interesting.

  1. How about the weather in Vietnam and when is the best time for my travelling?
In Vietnam, each region has its specific features relating to the weather so it is able to say that for all year round, your trip can be organized with the suitable destination that you can enjoy the pleased weather

  1. Where to stay in Vietnam?
The multiform hotel system maybe makes you confusing sometimes. Please contact VITTOUR to have some advices about the suitable hotels with your requests.

  1. How about currency in Vietnam?
The currency of Vietnam is the Vietnamese dong (VND) with nominal value which includes 200; 500; 1,000; 2,000; 5,000; 10,000; 20,000; 50,000; 100,000; 200,000; 500,000 in paper currency and 200; 500; 1,000; 2,000; 5,000 in coin. You can change your money to Vietnam dong in banks which opened from Monday to Friday, or in hotels, restaurants and some exchange center by daily exchange rate. However USD and Euros are accepted in hotels and restaurants and in some shopping centers. You can check for your convenience before payment
  1. What should I know about eating and drinking in Vietnam?
-          Vietnam cuisine is rich and attractive. Each region has its specifics in cuisine. However you can have a family meal including cooked rice and braised fish, pork, coked soya-cake etc together “canh” (vegetable soup)  together salad or have “pho” (noodle soup cooked in Vietnamese style) or even you can have a king meal which includes tens of dishes tastily. The combination between dishes in a meal also the balance of spices in cooking and vegetables, herbs etc bring you unforgettable Vietnamese flavor.
-          Relating to drinking you can find tea, coffee, the soft drink as juice from tropical fresh fruit, colas anywhere to refresh. However please be careful with coffee and should be noted that Vietnamese people have strong coffee. If there is a suggestion to give ice into your tea, please say “no thanks” because sometimes ice tea doesn’t make you pleased. In addition a bottled mineral water is safe in the case you are not accustomed local soft drinks. For alcoholic beverages there are some local brands as Sai Gon beer, 333, Vietnamese fresh beer, alcohol made from rice or sticky rice etc.


VIT TOUR is considered as a company organized services that play an intermediary role between companies supplying services directly and you are vendees who enjoy services. For your tour, you have its contract in which represented specific terms and conditions. Additionally, you have agreed with terms and conditions here in. Please read them carefully before doing your reservation.

Prices are net prices calculated by Vietnamese Dong (VND) or US dollar (USD). They include 5% service charge and exclude value added tax (VAT).
Prices are subject to change base on the changes from the market, so the prices can be redeal in some cases to guarantee the benefit of both you and VIT TOUR, also to keep the standard of services.

After choosing the tour program and services, you will receive a booking form from VIT TOUR to finish your booking which sent to VIT TOUR by letter, email, and fax or directly to VIT TOUR office:
Huynh De Co., Ltd (VIT TOUR)
Add: 6-8 Pho Duc Chinh Str., Nguyen Thai Binh Ward, and Ho Chi Minh City, Viet Nam
Tel: +84 8 38211268/ 38211466
Fax: +84 8 38241769
Skype: hana.lam80

VIT TOUR confirms your booking by letter, email or fax in 24hours since VIT TOUR received your receipt relating to the payment for services. VIT TOUR will inform you if there are any cases that cause late confirmation for your booking. After 24 hours since you transferred the payment but without receiving the confirmation for your booking or any information from VIT TOUR about this, please contact the email : hd.vittour@gmail.com or skype: hana.lam80 to check the problem.    

There are specific conditions relating to payment in each contract for your booking. And your payment can be done by cash in VIT TOUR’s office or bank transfer. In the case the bank transfer is performed, the detail for transfer is attached with the contract and the bank fee is allotted to you. However you can contact VIT TOUR to reach an agreement about the paying manner conveniently. If the payment is settled late or there is a breach of conditions relating to the payment as in the contract, VIT TOUR has the right to cancel your booking without notice.

Amendments are accepted if you and VIT TOUR are unanimous in the discussion and agreement. And the condition for all amendments that your amendments have to be sent by letter, email or fax to VIT TOUR 3 days before the time services carried out.
VIT TOUR has the right to amend or change services following the best arrangement to ensure that you will be in the safety

Each tour contract has its conditions relating to cancellation. So please pay you attention in this term of the contract that VIT TOUR offers you after finish your booking.
If there are services that you do not enjoy without notice to VIT TOUR or late inform VIT TOUR about not enjoying services you booked, those cases are considered that you yourself cancel services and VIT TOUR does not refund the fee to you. Beside VIT TOUR has the right to cancel services in the case of natural calamity, fire, war and some other case of force majeure to ensure that you will be in the safety.

Voucher is issued by VIT TOUR as soon as you finish your payment for services. It is always attached with the contract. Please keep it always carefully because it is used to solve all the problems which relating to payment, amendment or changes of your services.

For services are not used:
For services which you booked but not enjoy with notice to VIT TOUR, VIT TOUR refunds the fee base on the terms and conditions which are written in the contract. However the additional charges cause of refund, you will pay. In the case you do not use the services and without notice to VIT TOUR, the refund fee for not using services will not be implemented.

Responsibility and claims:
Each tour contract has its conditions and terms that you and VIT TOUR have responsibilities to obey. All disputes, claims and litigation regarding services will be solved base on the negotiation and mutual understanding. If not the state of this will be settled by Vietnam International Arbitration Center.